-Due to most items being personalized/customizable, we do not offer refunds or exchanges.

-If an item arrives defective or becomes defective within 14 days of receiving your item we will do our best to repair or replace the item if possible. You must ship the defective item back to us in order to be repaired or replaced.

-Ready to ship tumblers will need one more layer resin before shipping out. This is in case you choose to personalize it. These tumblers will ship in 1-2 weeks.

-Orders must be cancelled within 24 hours of purchase.

-Clearance items are FINAL SALE. No returns.

For any questions please fill out the contact form on our homepage.

Thank you for your business!